Not resolved

I have the same situation as previous complaints. I wish I would have researched them first!

I placed an order on their website on 03/23/15 and received email confirmation that they received my order. On 04/02/15 I emailed them asking for status on my order. I recived an e-mail back saying it has now been shipped. I emailed back to please provide a tracking number.

No response. I tried to call several days later and there was an automated recording saying the mailbox was full. I then sent another email telling them that their voice mailbox was full and gave them my order number and asked once again for a tracking number. No response.

I have emailed several more times, called and left a message (they finally emptied their voice mailbox). No response.

I still don't have my order, and today is 04/16/15. I think I will call my credit card company and cancel the charge.

Reason of review: I have not received my order.

Monetary Loss: $22.

Preferred solution: Full refund.

I didn't like: Failure to actually ship my order.

Company wrote 0 public responses to the review from Apr 16, 2015.
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