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I placed an order online in December 2015. Although they took my money without hesitation, I have yet to receive my order, or a refund even after numerous emails and telephone calls. I even contacted the BBB without help. My order still shows "PENDING"!!! My next...
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Company wrote 0 private or public responses to the review from Mar 01, 2016.
Anonymous
Anonymous

I also have a problem with them... wishing I had researched them before ordering. But.. if you used paypal.. you can dispute it and force them to either ship the item or lose...

1.0
#800492
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I sure wish I looked up any reviews before I placed an order with this company. I placed an order on 12/12/15 and it's still "PENDING". I have emailed, I have called, and I get no response. They had no problem charging me for the merchandise I never received, but...
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Company wrote 0 public responses to the review from Jan 08, 2016.
1.0
Ellsworth,Maine
I didn't like
  • Failure to actually ship my order
#766440
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I have 2 orders that have Backordered items on them from over a month ago and have not received these items. I have emailed inquiring as to the status and no one will respond. I have an order that I received a confirmation of shipped on 10/26/15 and I still HAVE NOT...
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Company wrote 0 public responses to the review from Nov 10, 2015.
Remus,Michigan
#731933
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I've had pretty much the same complaints as all the other potential customers on this site. I placed an order on 4 Oct 15 and received email confirmation almost immediately. A week went by with no further response. I emailed them asking about if the order had been...
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Company wrote 0 public responses to the review from Oct 21, 2015.
1.4
#720911
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Other Product Review

Never got my order! No return calls or emails! Can't get a refund! Do not order from this company! Fraud!!!!!!
Company wrote 0 public responses to the review from Sep 25, 2015.
#705737
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Online Order Review

I placed my order may 28, and the status indicated it was printed the next day. Today is June 23. No order. I sent two emails asking when I could expect my order. Both emails went unanswered. Today I received an email that I was refunded because the product was not in stock. Their customer service is nonexisistant.
Company wrote 0 public responses to the review from Jun 23, 2015.
2.3
Details
Additional Fees
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
#655119
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I have the same situation as previous complaints. I wish I would have researched them first! I placed an order on their website on 03/23/15 and received email confirmation that they received my order. On 04/02/15 I emailed them asking for status on my order. I recived...
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Company wrote 0 public responses to the review from Apr 16, 2015.
I didn't like
  • Failure to actually ship my order
#622981
Reply to reviews
Placed an order on 01/04/15. No email confirmation. Per web site, order was shipped USPS on 01/28/15 (no tracking number provided,) but has not arrived 10 days later and USPS has no record of this shipment being en route to my address. Web site's online chat is never...
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Company wrote 0 private or public responses to the review from Feb 07, 2015.
Anonymous
Anonymous

YES! THE SAME THING HAPPENED TO ME. ORDERED& PAID! NO MERCHANDISE! NO REFUND! CALLED NO ANSWER! EMAILS NO ANSWER! TOTALLY RIP OFF! 3 MONTHS AUG.-OCT. 2015 STILL NO REPLY!

wmcgee18
wmcgee18

I am not able to communicate with this company. My phone calls are not returned, my emails are not returned. My order was placed on 1-20-15, I received an email that my order ...

1.0
I liked
  • Price
I didn't like
  • Failure to actually ship my order
#591900
Reply to reviews
craftkitsandsupplies.com. Although this company asked for my email address, they never sent an order confirmation or confirmation of shipment. When I called to see if my product had shipped - it had - 6 business days after I had ordered. Totally unacceptable. The...
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Company wrote 0 private or public responses to the review from Apr 17, 2010.
Anonymous
Chrissy

Our School purchase 120 bird house kits from CraftKitsAndSupplies. The bird house kits arrived quickly and were a very good quality, unlike bird house kits we have purchased f...

Anonymous
purplecheryl

ahh, i see im not the only one angry with this company. on feb 11th i ordered paper mache eggs, it says printed on the 12th & then shipped on the 18th. i find 9 days afte...

#178720
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